Category Archives: Blogging

Disability Support Declined

Late November 2022, I was optimistic and had a sense of hope that I would finally have the supports I needed to maintain my functional mobility, which in turn would enable me to live a somewhat ‘normal’ albeit modified life, after coming to terms with my functional neurological disorder (FND).

I had a modest goal, requesting minor equipment and support for 2-3 days per week (physio, massage, and hydrotherapy). This request to the NDIS would decrease the need for future extended hospitalisations, maintain my current mobility, and hopefully slow or best case cease any further functional decline. Therefore reducing the cost the the health system, maintaining my ability to drive, to participate in civic and family activities, and importantly being able to continue to work and provide for my family.

I applied for Australia’s National Disability Insurance Scheme (NDIS) after gathering the required evidence and producing a highly compelling report from FND Australia outlining my functional capacity from an Occupational Therapy perspective. I spent the last three months compiling reports, letters of support, working through the eligibility criteria and ticking each item off the list.

Along with time-consuming evidence gathering, this process is/was expensive in the past 3 months, separate from my already costly health insurance premium. I have spent well over $3000 on therapies, reports, and medical appointments. Not including the additional increase in my medication regimen.

In my previous blog, I wrote about the fact my disability is permanent. My current state is my new normal. The ironic thing is that the NDIS declined my application due to their opinion of my disability not being permanent or, in NDIS language, ‘fully treated’. This is despite having letters confirming my disability from at least six separate medical professionals.

This decision means I currently have no access to formal support. I graduated from the rehabilitation day program (another reason I don’t understand the NDIS rejection). My day program ceased as I had met the goals set, noting that the physio, rehab registrar etc., have stated that I have likely hit the functional capacity. My mobility will not improve, and I need to walk at a minimum with crutches and be supervised outdoors.

I have been meaning to write this blog since the 9th of December; this was the day I was knocked back from the NIDA. Honestly, I was too mad at the ‘system’, the person who phoned me to inform me, and the decision itself.

They have stated that my FND is not fully treated, and in the formal correspondence, it was noted;

Disability requirements
Based on the available evidence, Jeramy Hope does not meet the disability requirements as set out in Section 24 of the NDIS Act, specifically: Is your impairment likely to be permanent, Section 24(1)(b)2

‘The NDIS Act requires that we consider if you’ll likely have your impairment for your whole life.
Even when your condition or diagnosis is permanent, we’ll check if your impairment is permanent too. For example, you may not be eligible if your impairment is temporary, still being treated, or if there are remaining treatment options.
The available evidence confirms that Jeramy Hope has Functional Neurological Disorder and Chronic Pain.
However, this evidence does not indicate that all available and appropriate treatment options that are likely to relieve or cure Jeramy Hope’s impairments have been explored. These treatment options must be explored before this requirement can be met’.

The letter stated my ineligibility and was highly formal, just an essential; you must explore all treatment opportunities for my chronic pain and FND.

This was despite having a chronic pain diagnosis for over 20 years, having a spinal cord stimulator, and having evidence of explored therapies over the past seven years, in addition to my FND diagnosis confirmed by specialists for over six years, with clear evidence of various treatments explored, and not being effective.

On the phone call with the NDIS, the assessor went to inform me of his reasons why I was declined and areas that I need to explore and evidence if I was to reapply. His knowledge of my disability was limited, and the additional ‘evidence’ he requested was irrelevant to my disability or application. He went to say the following –

  • That I have not completed CBT and other behavioural therapy therapies (meaning he wanted me to receive phycological treatment, despite my FND being triggered by my chronic pain and not mental health).
  • I have not completed a fall prevention course (unsure why this was a requirement, however, the rehab sessions that were conducted 6 hours per week had a fall prevention and safety factor in them).
  • They did not believe that my crutches were medically prescribed (despite this being documented in my OT & Physio reports).
  • I needed a letter from my pain specialist – regarding my chronic pain (noting this was provided by my GP, pain specialist, and in medical reports submitted).
  • I needed a letter proving that I do not have mental health (i.e., my trigger of FND is pain, not mental health).

He suggested (on behalf of the NDIS)-

  • A Letter from my pain specialist outlining chronic pain – possibly try and link to FND (although already submitted, I have now have 2 additional letters to support my application).
  • A letter from my Neurologist stating that my FND is fully treated and triggered by pain. (I now have this letter ready for resubmission; however, I am not comfortable with the wording, so I am getting the letter adjusted).
  • Completing a fall course (I don’t even know what this is). (I have had confirmation in writing by two specialists confirming that it occurred in the hospital and day program during my rehab sessions).
  • Confirmation that my crutches are medically prescribed. (again, although this was done twice in the initial application, I had two specialists write letters confirming the prescription).
  • See a phycologist to confirm I do not have any mental health condition and would not benefit From CBT therapy. (my treating team advised me that this was not needed, however, to strengthen my application, my GP has written a letter confirming that I have not requested nor in his option require mental health support).

I have 120 days to request a review of the decision; this can include additional information, reports etc. I have already added four new reports, trying to get a 5th rewritten to strengthen my application. In the meantime, I am trying my hardest to maintain my mobility, continue with conditioning exercising, and hope I don’t have a flare-up that will require further hospitalisation.

I have had various professionals and disability industry experts review my evidence, and I have written an explanation email as a cover letter outlining the gaps the NDIS have perceived even though the information already being provided.

Finally, I reached out to a formal disability advocacy organisation, and a few days before Christmas, they confirmed they had agreed to pick up my case. We will work together in mid-January to review the current documentation and prepare an application, and if needed, seek legal advice before any further application is made.

For a scheme that should be in place to assist people with disabilities, they don’t make it easy, and even though I have been in the industry for over 20 years, I have become overwhelmed. As someone who would classify me as an expert, I have found it challenging to navigate the application process. I feel it is incredibly wrong as a person with a disability to provide proof beyond already supplied complex medical records. The cost to access the scheme is prohibitive to many, and I know I am fortunate that I can request more information, assist medical professionals with the language to use, and collate years of evidence to tell my story. Many others in the community don’t have access to the means or support needed to evidence disability. The hoops jumped, and inconsistency in a person being able to decide my fate is wrong and even more disappointing, as this is happening to many others more vulnerable than me.

I will continue to fight, jump through the hoops, and find a way to satisfy the NDIS requests once this is done and accepted into the scheme. I will contemplate the most appropriate way to lodge a complaint and provide a way for the NDIS to learn, develop and grow as a scheme, as no person with a genuine disability should need to go through this.

a yellow pencil in between the pages of a notebook

My Disability is permanent. My current state is the new normal.

Rehabilitation has been a large part of my weekly routine since late august (between 5-14 hours per week) and it is coming to an end.

Rehabilitation finishes

After nearly 5 weeks in the hospital, close to 12 weeks as an outpatient, I have two sessions left, i.e., 4 hours of support left.

This is something that I have been told to celebrate, as rehabilitation finishing means I have met my clinical goals. I’ve entered into a phase of maintenance. Bluntly for me a place of realisation that this is potentially the best I will ever be.

I’ve seen this happen before over the past six or so years. It’s been tough, but I’ve somewhat improved to a point I can mask and ‘pretend’. This is what has hit me so hard, in previous times of intensive rehabilitation we’ve seen more improvement.

This week I was encouraged to celebrate that I could walk (with crutches) marginally faster, however I was slower in my sit-to-stand times, and my falls have continued at least once per day.

This doesn’t feel like a completion or a success. Yes, since my hospital admission I have progressed from a standing frame, wheelie walker to crutches. But then we have a full stop. I have arrived at my new normal. I’m struggling to be ok with this.

What was

Yes, I have been ‘unwell’ and had mobility issues for over 6 years; there have been peaks and troughs, and boom and bust periods (extended periods). Despite my pain, gait and walking complications, I have had periods when I could still do the things I love without too much planning or effect (the need to rest).

Yes, I walked with a limp, was in constant pain, and struggled with moderate exercise. Still, it didn’t seem to impact family holidays, as the planning I put in place was enough to ‘pretend’ all was ok, and the pain was tolerable to push a little more.

Yes, this was a complicated relationship with my disability and pain. However, this enabled me to do the things I loved. For example, our weekend walks were painful, but the company was great, and my mind thanked me for the exercise, conversation and fresh air.

My work life was somewhat ‘normal’ as I was in senior management and mainly in an office or car. Only those I trusted or who were close to me saw the leg tremors and significant fatigue in the afternoon and evenings.

I wasn’t embarrassed, I just wanted to live in make-believe that my disability didn’t affect my everyday.

I knew that it was likely that I was on a two-year cycle and I was waiting for the crash. A return to rehabilitation. When I say waiting I mean that I: push hard to cram in memories, experiences, career goals, study achievements, advocacy, and simply quality time with my wife and family.

In my mind, and simple logic, the cost reward always was worth it.

Previous Scars

a yellow pencil in between the pages of a notebook
Photo by DS stories on

This week I submitted my NDIS access request.

I still have war wounds from my last request approx. 4-5 years ago, applying for my daughter. Having to constantly share her most painful experiences in a clinical and formulaic manner.

Our first go at applying for the NDIS only achieved funding for approximately 1/3 of her therapy needs with no additional supports. We gathered more evidence, challenged the NDIS, took them to arbitration and saw an increase of over $90k.

The biggest hurdle and hurt that I think scared me the most, having to argue for a young girl who was in a dark place, and the state and federal governments wouldn’t agree on who was responsible for support.

Even multiple times the NDIS encouraged and challenged us as to why my wife doesn’t quit her job and be her full-time caretaker.

I’m so nervous and anticipating I will need to open some of these wounds and start retelling my story.

Private Physio

I have continued a relationship with my personal physio, seeing him once per week. This has been extremely beneficial, but I’ve hit my private therapy limits for 2022.

Decision time, do I go to the GP and establish a care plan (Medicare partially covered allied health) or do I continue to pay the $100 out of pocket to ensure I can at least function somewhat during this phase of unknowing.

NDIS Application

So I’ve submitted my NDIS access request form. The NDIS has 21 days to respond, but that response could be a no, a not yet, or a meeting to talk about my support needs, the waiting is hard.

Life goes on

While this all bubbles away in the background, work continues, we are building a house and planning a holiday to visit our oldest daughter in Adelaide.

The new normal is hard, and the additional pressure of what’s next, what’s the long-term plan, will I get better, will I get worse plays with my mind.

So for now we continue to move forward, even if it’s on crutches and slowly.